Our Values
At Hera™, our main motivation is to provide everyone with the best products in terms of fashion and accessories for any woman wishing to look her best
Because you deserve it!
THANK YOU
A huge thank you to our 8,000+ loyal customers!
Your unwavering support inspires us every day to bring you the best. It's because of you that Hera™ grows and thrives every day, delivering on its promises. We are honoured to be a part of your life and look forward to continuing to provide you with an exceptional shopping experience.
Thank you for being a valued member of our extended family!
YOUR
Frequently Asked Questions
Where are you located and where do you deliver?
We are located in Brussels, Belgium. We deliver all over the world!
What are your delivery times?
Our delivery time is 5 to 8 working days. All our orders are processed and dispatched within 48 hours.
How can I track my parcel?
As soon as your parcel is dispatched, we provide you with a tracking number that you can enter in the "Track my order" tab or via the Post Office website, in order to track your parcel in real time.
I want to return my order. How can I do this?
We're sorry to hear that... But don't worry, you have 14 days to change your mind and get a full refund! Simply send your message with your order number via our "Contact" tab.